What would you like to do better as a Learning Professional?

I think the Learning Circuit’s Big Question for this month will make each of us introspect quite a bit! At least, I read the question 2-3 times and tried to really ponder on what are the things I personally want to do better as a learning professional.

There are various entities you come across while in a working environment that you think “constrain” or “limit” you to perform your best or perform the way you want to. Some of these entities include the work deadlines, inability to convince the customer on certain aspects of the project, lack of time to learn or induct a new team in the middle of the project, cost, other technology related constraints, and so on. At such times, you wish if you could have things your way, the overall quality of the product you are creating would be much better than what you are currently doing. So, in a nutshell, you have the potential to do it better but you are limited by one or the other so called constraints.

I personally would want to stretch my potential as far as possible and try to do better - especially in the following areas:

• Understanding my end user better – either by directly talking to them (where possible) or understanding their needs through the customer I am interacting with, so I can add better value in the product I am creating
• Spend time in “designing” the product well (and not just have a “design” phase in the DLC) and having a design walkthrough
• Finding out newer ways (by research or interactions) to make the content more engaging and interactive for the learner
• And most important, to be able to find out (through a feedback survey or similar means) how much impact did the training have on the end user so I can improvise in subsequent work